I think we can all agree that working with people is HARD. Combining different personality types, strengths, and life experiences can lead to anything from just being ‘rubbed the wrong way’ to an all-out fight. In the workplace, and especially in the context of a small team like ours, often the hardest part of work isn’t the work itself, but the people.
Whenever we find ourselves in conflict, we look to Matthew 18 for the best way to resolve our differences. Don’t get us wrong, we mess this up a lot, but through experience, we have definitely found Jesus was right and this is always the best way to resolve conflict and be a better team for it.
Jesus instructs in Matthew 18:15-20, "If your brother sins against you, go and tell him his fault, between you and him alone. If he listens to you, you have gained your brother. But if he does not listen, take one or two others along with you, that every charge may be established by the evidence of two or three witnesses. If he refuses to listen to them, tell it to the church. And if he refuses to listen even to the church, let him be to you as a Gentile and a tax collector. Truly, I say to you, whatever you bind on earth shall be bound in heaven, and whatever you loose on earth shall be loosed in heaven. Again I say to you, if two of you agree on earth about anything they ask, it will be done for them by my Father in heaven. For where two or three are gathered in my name, there am I among them."
How this translates at High Point Supply Co is, when we find ourselves upset or frustrated with another team member, we take it to them first. We don’t talk about it with other members of the team – we take it to the person we’re frustrated with right away. Oftentimes, this is where the conflict is resolved, and we get to know each other better through the process of resolving our differences.
If the conflict continues even after approaching them directly, we’ll loop in another person from the team as an unbiased observer. This allows each of us to see our own fault from an unbiased perspective, so we can better understand and own up to the situation.
If even this doesn’t resolve the issue, then the whole team is looped in as we continue to address the issue Biblically.
As we try to live our lives in step with the Holy Spirit, we strive to live always within the Lord’s instruction – even in the not-so-fun parts. As long as we’re human and sinful, however, conflict will be a part of our lives, so we are thankful for the growing process it is to work through conflict as Jesus would with our coworkers.
Next time you find yourself in conflict with a coworker or friend, try out Jesus’ method of conflict resolution and see if you come out stronger for it too! We love running after Jesus with y’all – keep fighting the good fight and resolving conflict Biblically!
xoxo, MacKenzie & Chelsea-Shay